Call Agent

A real-time AI assistant that listens in, finds the right information and prepares next steps — so your team can focus on the conversation, not the systems.

portrait Bob Warnars
Want to know more?
Ask Bob Warnars

Benefits of the Call Agent

  • Real-time support

    The agent listens to calls, instantly converts conversations into text and automatically retrieves the right product information, customer data and answers.

  • More efficient conversations

    No clicking, no endless searching. Less manual work during and after the call means more time for the customer.

  • Fewer errors

    No missed details or messy notes. The agent captures everything accurately and supports follow-up actions.

  • More customer focus

    Your team no longer has to multitask and can give the customer their full attention. Better for both sides of the conversation.

About the Incentro Call Agent

The Incentro Call Agent is an intelligent real-time assistant for sales, service and back-office teams. During conversations the agent automatically converts speech to text, retrieves relevant information and suggests smart next steps.
For example:

  • retrieve customer information instantly
  • find products and pricing
  • suggest answers
  • prepare quotes
  • set up actions in your systems

This makes every conversation faster, smoother and more valuable.
Your team always has the right information at the right moment. Makes calling a whole lot easier.

Putting your Call Agent to work

We implement your Call Agent step by step. First we analyze how conversations currently run and where time is lost. Then we integrate the agent with your existing systems such as CRM, product catalogs and knowledge bases. We train the agent and your employees, continuously fine-tune the setup and make sure everything fits seamlessly into the daily workflow.

The result: a digital assistant that works alongside your team as if it has been part of the company for years.


portrait Bob Warnars

Want to know more?

Bob Warnars

Commercial Lead

Image

Why choose Incentro

Whether you're looking for a strategic partner, a boost for your digital transformation, or the ultimate customer experience for your customers, you've come to the right place. With our next-generation digital solutions, you'll always be one step ahead of the competition.

 

Cases

Cases we love talking about

Heard of a business that transforms unique business challenges into exceptional outcomes? That’d be us. Check out these inspiring cases.

All cases

BAS World accelerates international growth with AI agents for sales, service and pricing

link to

TKB modernizes its legacy and unlocks new innovation potential

link to
Header image | case Payter

Payter speeds up terminal onboarding with Camunda

link to

Faster access to thousands of life-saving products

link to

An online portal for Sanquin donors and employees

link to

Partners

With these partners we realize next-gen agents

All partners
Weaviate

Weaviate
LangChain

Logo LangChain
Glean

Glean
N8N

N8N logo

Services

Karsten

Want to know more?

AI Consultancy

Our consultants help you build a future-proof AI approach, strategic and hands-on.

AI Engineering

From proof of concept to scalable AI: our engineers build agentic platforms that work like your business does.