Business Orchestration & Automation Technologies

Your bold next step in end-to-end automation.

It’s time to move from automation to orchestration

BOAT – Business Orchestration & Automation Technologies – is a Gartner-introduced concept designed to do just that. It brings people, processes, and technology together into one coherent ecosystem. No scattered tools, no silos—just complete control.

With BOAT, you work more efficiently, respond faster to change, and finally bridge the gap between business and IT. In a world that never stands still, that’s no luxury. It’s a necessity.

What is BOAT?

BOAT isn’t just another tool – it’s a smart approach to orchestrate all your processes from start to finish. It brings together RPA, low-code, integrations, and process orchestration into one unified system. Fewer loose ends, less manual work, more speed and control. With BOAT, you’re not just automating—you’re building a future-proof business that’s ready for next-level growth.

BOAT

Building blocks

Business Orchestration & Automation Services offers a strategic approach to automation, combining four powerful building blocks into a unified system.

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Process Orchestration

Enhance efficiency and save time with our process orchestration tools. Automate end-to-end business processes and streamline tasks with Incentro.

Robotic Process Automation (RPA)

With RPA, you give your employees a digital colleague who works 24/7, allowing them to excel at human work while the tasks are performed by a robot.

Low code

With low-code we build unique applications that make you stand out in the market. Fast go-to-market, agile and flexible.

iPaaS

Optimize data exchange, improve efficiency and streamline your IT landscape with iPaaS.

Why choose BOAT?

Greater efficiency
BOAT helps you work smarter. Less manual effort, faster processes, more time for what really matters.
Full compliance
Make your processes transparent and traceable. With BOAT, you know exactly what’s happening—ideal for audits and regulatory requirements.
Scalable & agile
Entering a new market or adapting to new customer needs? BOAT makes your processes easy to adjust.
Strategic insights
See your processes as they truly are. Dashboards, heatmaps, and A/B testing reveal improvement opportunities—and let you act on them instantly.

Our take on Business Orchestration & Automation Technologies

At Incentro, we believe in tech that works for people. BOAT is the perfect example: it reconnects business and IT, and puts strategy back at the heart of automation.

As a digital transformation specialist, Incentro is perfectly positioned in the fast-growing BOAT landscape. Our deep expertise in smart automation and enterprise integration aligns seamlessly with BOAT’s core principles.

We’re the partner for organizations ready to automate end-to-end—not with disconnected tools, but with a fully orchestrated digital ecosystem.

From fast RPA wins to full-scale process orchestration, we guide you step by step. No shortcuts. Just smart choices.

BOAT in practise

Let's take a specific example to illustrate the process. Imagine a customer onboarding process at an insurance company:

RPA pulls customer data from forms and legacy systems
iPaaS routes the data to CRM, compliance, and document management systems
Low-code apps provide employees with an interface to track status and handle manual checks
AI determines the customer’s risk profile and suggests a fitting insurance package

BPA orchestrates the full process: from application to approval, with dashboards showing every step