Utilities sector

If your grid can switch smartly — why can’t your processes?

Header | utilities sector

The utilities sector is facing major challenges: the accelerated energy transition, an overloaded power grid, and increasing scarcity of natural resources. Meanwhile, everyone wants something from you — sustainable solutions, transparency about the source of energy, and compliance with ever-changing regulations. Good luck keeping up with all that...

Powered down? Game over.

But you have to. Because if you can’t adapt fast to new energy sources, price shifts, or changing customer expectations, you’ll lose market share — fast.

Too many utilities are still stuck with a patchwork of outdated IT systems that don’t talk to each other. Asset management, metering, CRM, billing — all running on siloed platforms. Manual tasks instead of real integrations. Delays, errors, and inefficiencies, right when operational excellence is more crucial than ever.


Orchestration = power boost

Trapped in island systems while the energy market transforms? Time to pull the plug on that fragmentation. Our BOAT approach (Business Orchestration & Automation Technologies) brings grid operations, metering data, and customer systems together into one streamlined whole.

We automate exactly where utilities get stuck: processing meter readings, scheduling maintenance, and managing peak loads. No more disconnected IT patches — but one integrated dashboard that shows what’s happening in your network 24/7.

With cases like Vandebron and Alliander, we’ve proven how process automation creates real, measurable impact in the utilities sector. Now that’s energy in the right place.

Services

With these next-gen digital solutions, you’re always one step ahead of the competition

Process Automation

Improve efficiency and reduce costs with our process automation services.

App development

From concept to launch, our app development team builds first-class web and mobile applications that fit your organization like a glove.

Data solutions

Build your data strategy and data foundation, and quickly extract value from your data with our data solutions. We help you turn your data into real value.

Digital engagement

Digital Engagement is all about building meaningful customer relationships with smart, targeted, precisely timed interactions.

E-commerce

Boost your online sales with our advanced e-commerce solutions.

Personalization

Give each customer relevant, custom content and boost your conversions. Discover how Incentro takes personalization to the next level.

Agentic AI

Agentic AI: build intelligent AI agents with real business impact.

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Case

Efficiency and customer experience improved with Process Orchestration

Vandebron improves efficiency and customer experience with Process Orchestration

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