
GF Piping Systems, an international leader in fluid handling solutions, faced an ambitious challenge: transforming the way drinking water systems are managed in large facilities such as hospitals, hotels, and residential complexes.
The Challenge: Digitizing Drinking Water in Critical Environments
GF Piping Systems, a global leader in fluid transport solutions, faced an ambitious challenge: to transform the way drinking water systems are managed in large facilities such as hospitals, hotels or residential complexes.
The vision was clear: a connected digital platform that would enable the control and automation of domestic hot water distribution to improve efficiency, ensure system hygiene, and reduce resource consumption. To achieve this, the company opted to develop a digital tool—Hycleen Automation System—an innovative solution for intelligent drinking water control in complex buildings.
In 2024, GF Piping Systems took a strategic step forward: to modernize this valuable tool by migrating the legacy system to Mendix, the low-code development platform that enables the creation of powerful, agile, and scalable enterprise applications.
However, the journey came with both technical and functional challenges:
- The new solution had to manage thousands of real-time data points generated by sensors and valves via MQTT messaging.
- A secure migration from the legacy system to the new platform was required, without compromising operations.
- It was essential to combine the speed and standardization of low-code development with a high level of customization and technical sophistication.
GF Piping Systems needed a partner with deep Mendix expertise to support them confidently through this transformation.
The solution: the new Hycleen Automation System — a robust, connected and intuitive product based on low-code technology.
This is how the new Hycleen Automation System (Hycleen AS) was born: developed in collaboration with Incentro, the application is built on Mendix, with integration of third-party cloud services and the hardware device firmware, making full use of the platform’s capabilities to deliver:
- Centralized monitoring of system status: temperatures, flow rates, valves, purge cycles.
- Intelligent automation of processes such as hydraulic balancing and hygienic flushing.
- Real-time interaction with the physical system through advanced MQTT message integration.
- Graphical visualization and remote control from any device, with a modern, clear, user-friendly, and customized interface.
- Secure and controlled migration from the legacy system, with no data loss or service interruptions.
All of this has been achieved with an agile, scalable, and user-centered development approach, leveraging the full potential of Mendix and Incentro’s expertise in solution architecture and design.

The Impact: Control, Efficiency and Health in a Single Tool
The new version of the Hycleen AS system contributes to:
- Cost reduction: The adoption of this new system, through the migration to a more efficient and cost-effective platform, is significantly lowering the expenses associated with the legacy system.
- Improved functionality: The new Mendix-based interface has resolved previously reported functional issues, enhancing the system’s reliability and performance.
- Optimized user experience: The updated interface is more intuitive and easier to use, making the system more accessible for users.
- Scalability and flexibility: Mendix’s low-code platform enables a scalable solution that can be adapted to the organization’s and users’ evolving needs.
- Maintenance and support: The new system simplifies maintenance and updates, ensuring continuous and efficient user support.
The quality of the interface and user experience has been key to adoption by technicians, installers and operators.






Conclusion
¿Why Incentro?
GF Piping Systems had chosen Mendix as its low-code development platform, but needed a partner with deep technical expertise, real-world industrial experience and a strong vision for digital product development.
At Incentro, they found exactly that. Our end-to-end Mendix expertise—ranging from solution architecture to advanced integration of protocols like MQTT and custom component development—was key to turning the new Hycleen AS into a reality.
Our team supports GF Piping Systems in every phase: from product definition to the development of powerful interfaces, secure migration from legacy systems, and tailoring Mendix to meet the complex customization needs of the industrial environment.
Thanks to this collaboration, GF Piping Systems has not only modernized its innovative product, but also strengthened the technological foundations for the future of its digital solutions.
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