Knowledge session
The opportunities for municipalities with process orchestration

About the knowledge session

During this event, we will zoom in on the importance of digital transformation in municipalities. Process orchestration plays an important role in this. During the knowledge session, you will discover how the City of Lugano has saved 90% on specific administrative costs and increased the number of online applications by 70%. 

Do you want to know:

• What it means to become a digital-first municipality?

  • Saving resources

  • Increasing efficiency

  • Impact of becoming digital-first

• How you can better serve your inhabitants and local businesses?

• What the journey looks like to become a digital-first municipality?

• What you can learn from other municipalities and their digital transformation journey?

Then be there and learn how the city of Lugano and the city of the Hague are working on achieving this goal already!

Program

09:00 - Doors open
09:30 - Welcome
10:00 - "How the City of Lugano is becoming a Digital First Municipality" by Andrea Vescovi, Project Manager & Software Engineer, City of Lugano
10:30 - Break
10:45 - "Municipality of The Hague, Frontrunner in Common Ground Program, shares not only the APIs but also the applications!" by Jan Verbeek, Municipality The Hague
11:15 - Break
11:30 - Panel discussion
12:15 - Lunch & networking

Camunda x Incentro

Together with Camunda, we believe that the experience of customers and employees improves by automating and orchestrating processes. Camunda enables us to design, automate and manage business-critical and often complex processes. And because of the clear visualization, we also easily bridge the gap between business and IT. With Camunda, you find and keep happy customers and surpass your competition!