Powering Work Transformation for SMBs Across Africa with Google Workspace

Table of content

🚀 Our Services for Work Transformation
🌍 Proven Success in Transforming SMBs Across Africa
Kenafric Industries – Enhancing Agility and Communication in FMCG
Africa’s Talking – Secure and Scalable Collaboration for a Pan-African Tech Company

At Incentro Africa, we believe that small and medium-sized businesses (SMBs) are the engine of economic growth across the continent. But to scale sustainably, SMBs need more than just tools—they need a modern, secure, and collaborative way of working.

That’s why we’ve made it our mission to support SMBs in transforming the way they work using Google Workspace—the leading cloud-native productivity suite trusted by millions globally.

🚀 Our Services for Work Transformation

We group our offering into three core pillars to help SMBs successfully adopt Google Workspace:

1. Migration

We ensure a seamless and secure migration from legacy systems (like Microsoft 365, Zimbra, or on-prem mail servers) to Google Workspace. Our migration approach prioritizes zero downtime, data integrity, and minimal disruption to business operations.

2. Change Management

Successful transformation goes beyond tools—it’s about people. We deliver tailored change management programs to drive adoption and maximize ROI. This includes stakeholder engagement, tailored training sessions, and communication plans to guide teams through the shift.

3. Support & Optimization

Post-deployment, we provide hands-on support to ensure continuity and long-term success. Our local experts assist with security configurations, user management, license optimization, and ongoing admin training. We also help you make the most of Workspace with usage insights and continuous improvement workshops.

🌍 Proven Success in Transforming SMBs Across Africa

We’re proud to have partnered with a diverse group of SMBs in their digital transformation journeys. Here are just a few examples:

BRAC – Empowering Global Collaboration for the World’s Largest NGO

BRAC migrated users to Google Workspace with Incentro’s support. The result was a unified, mobile-friendly collaboration environment, improved email uptime, and faster decision-making.
👉 Read the full story

Kenafric Industries – Enhancing Agility and Communication in FMCG

One of East Africa’s leading manufacturers moved from Microsoft to Google Workspace to enable better cross-functional collaboration and reduce IT burden. Incentro managed the migration, training, and long-term support.
👉 Read more

Africa’s Talking – Secure and Scalable Collaboration for a Pan-African Tech Company

Africa’s Talking turned to Incentro to support its expansion by deploying Google Workspace with a strong focus on security, scalability, and team collaboration.
👉 See the case study