Trifitri Muhammaditta
Marketing Specialist
1 min read
Accelerating omnichannel commerce in Indonesia with Mekari Desty and Incentro
Incentro Asia Pacific has entered a strategic partnership with Mekari through its omnichannel commerce platform, Mekari Desty, to help Indonesian businesses unify their sales operations and accelerate digital transformation and growth.
Across the country, companies are rapidly expanding into marketplaces, social commerce, webstores, and physical outlets. While this expansion opens new revenue streams, it also introduces operational challenges, such as fragmented inventory visibility, disconnected order-processing workflows, and limited insight into overall performance.
Through this partnership, Incentro combines its expertise in system integration, solution architecture, and digital transformation with Mekari Desty's centralized omnichannel platform. Together, they enable organizations to connect sales channels, synchronize inventory, automate processes, and create a more consistent customer experience across touchpoints.
Rather than treating technology as a standalone tool, Incentro focuses on embedding the platform into the broader business ecosystem, ensuring integrations with finance systems, logistics workflows, analytics tools, and internal processes. This approach helps companies move from fragmented commerce operations toward a scalable and future-ready digital foundation.
As omnichannel commerce becomes a strategic necessity, the collaboration reflects Incentro's commitment to helping businesses in Indonesia adopt technology in a way that drives measurable operational impact and long-term growth.
Frequently Asked Questions (FAQ)
What does this partnership between Incentro and Mekari Desty mean for businesses?
It allows companies to implement an integrated omnichannel platform supported by Incentro's expertise in integration, automation, and digital transformation.
Who should consider implementing Mekari Desty?
Growing businesses managing multiple sales channels, retailers expanding to omnichannel, and organizations seeking unified inventory and reporting.
Why is implementation expertise important for omnichannel platforms?
Without proper integration and process alignment, businesses may not achieve the efficiency and scalability benefits of omnichannel technology.
